Services
Let us take care of your optimal product performance
Dedicated Network Partners offers maintenance and support services for all our products throughout their entire lifecycle. Selecting DNWP services is a valuable business decision for multiple reasons.
Reliability, availability and other performance issues are areas of concern and care for mission critical network owners and admins.
DNWP services help you to:
- Secure network uptime,
- Increase operational efficiency and
- Extend the lifecycle of your products.
Make the most of your investment with DNWP services.
The support you need
The customer preferred Dedicated Network Partners’ maintenance and support service model allows you to choose between a standalone service or a modular services package tailored according to your need.
DNWP services
- Technical support help desk: 8/5 or 24/7
- Factory Acceptance Testing (FAT)
- Software maintenance (SWM)
- Hardware repair service (HWS)
- Product trainings: class room, onsite, and online
- Consultancy services
- Onsite support
- Technology transfer support
- Network planning and management