Products

Services

Let us take care of your optimal product performance

Dedicated Network Partners offers maintenance and support services for all our products throughout their entire lifecycle. Selecting DNWP services is a valuable business decision for multiple reasons.

Reliability, availability and other performance issues are areas of concern and care for mission critical network owners and admins.

DNWP services help you to secure network uptime, increase operational efficiency and extend the lifecycle of your products. In a nutshell, we make complex technology solutions easy to use.

Make the most of your investment with DNWP services.

 

TECHNICAL SUPPORT HELP DESK 8/5 or 24/7

Contact DNWP sales to learn more

FACTORY ACCEPTANCE TEST (FAT)

Contact DNWP sales to learn more

SOFTWARE MAINTENANCE (SWM)

Contact DNWP sales to learn more

HARDWARE SERVICES (HWS)

Contact DNWP sales to learn more

PRODUCT TRAININGS: CLASS ROOM, ONLINE AND ONSITE

DNWP offers a selection of product training courses based on your current competence level. You may choose between an F2F class room training at the DNWP headquarters, an online training including a shared screen, voice, video and a remote access to our training lab, or an onsite training on your premises using the demo equipment at hand. All training is conducted live with a possibility to personally interact with our trainers. Contact DNWP sales to learn more.

CONSULTANCY SERVICES

Contact DNWP sales to learn more

ONSITE SUPPORT

Contact DNWP sales to learn more

TECHNOLOGY TRANSFER SUPPORT

Contact DNWP sales to learn more

NETWORK PLANNING AND MANAGEMENT

Contact DNWP sales to learn more

The support you need

The customer preferred Dedicated Network Partners’ maintenance and support service model allows you to choose between a standalone service or a modular services package tailored according to your need.