Customer Story

DNWP and UNISYS Technical Solutions – a versatile partnership delivering value in the Middle East

UNISYS combines strong regional expertise and customer understanding with DNWP’s Finnish engineering, flexible manufacturing capabilities and customer-specific solutions.

Dedicated Network Partners (DNWP) and UNISYS Technical Solutions FZC have built a long-standing and versatile partnership serving customers across the Middle East.

The collaboration has grown into much more than a traditional supplier–distributor relationship. DNWP supports UNISYS and its customer projects with tailored solutions, cabinet assemblies, installations and other project-specific technical services.

A strong example is the collaboration with Sharjah Electricity, Water and Gas Authority (SEWA), a state-owned utility in the United Arab Emirates. Following rigorous technical testing, SEWA approved DNWP’s equipment, making DNWP one of only two certified suppliers trusted by the authority.

“Our partnership with UNISYS is a strong example of how we work with our customers. We bring more than products to the table: we contribute technical expertise, flexible capabilities and a genuine willingness to develop solutions around specific project needs,” says Antti Viro, Managing Director of DNWP.

Flexible solutions, delivered together

A key strength of the partnership is the ability to adapt solutions to different project and customer requirements. DNWP can provide customized cabinet assemblies, component installations and other technical work, while the cooperation model also enables assemblies to be completed locally by UNISYS in the region.

This combination creates flexibility throughout the delivery process.

Assemblies can be built and tested at DNWP’s own facilities in Finland when close in-house control is required, while local assembly capabilities support efficient implementation closer to the end customer.

Together, DNWP and UNISYS can determine the most suitable approach for each project.

Factory Acceptance Tests (FATs) for SEWA projects are carried out at DNWP’s headquarters in Finland, where delegations from the UAE can verify equipment, assemblies and processes first-hand before delivery. This strengthens technical confidence, transparency and direct cooperation between the parties.

“What we value in DNWP is their ability to understand the requirements behind each project and respond with practical, flexible solutions. Their reliability, adaptability and commitment to long-term collaboration make them a strong partner for us,” says Basem Awad, Business Development & Telecom Manager at UNISYS Technical Solutions FZC.

Long-term value in the Middle East

The Middle East is a region where infrastructure and utility projects require high levels of technical reliability, adaptability and trust.
The partnership between DNWP and UNISYS continues to evolve through hands-on project work and close cooperation. Successful deliveries, the SEWA approval and ongoing projects provide a strong foundation for future opportunities in the Middle East.
For both companies, the focus remains on what has shaped the partnership from the beginning: working closely together, responding to real project needs and finding practical ways to deliver the right solution.

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